Skills & Competencies for Clinical Outcomes Manager

Clinical Outcomes Manager job profile

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JOB SUMMARY for Clinical Outcomes Manager

Manages collection and analysis of clinical outcomes data in order to develop clinical process improvement initiatives.

JOB RESPONSIBILITIES for Clinical Outcomes Manager

Oversees staff who gather data on performance metrics and facilitates the review of program effectiveness. Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards.

Clinical Outcomes Manager SALARY RANGE

BASE 50%
$127,448
TOTAL 50%
$139,206
Job Level
M03
Job Code
HC07000473
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Clinical Outcomes Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Clinical Outcomes Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Clinical Outcomes Manager

1 Industry Competency – Clinical Research
Proficiency Level -2
Skill definition-Determining the safety and efficacy of medications, devices, and treatment regimens to improve the quality of life of people with chronic illnesses.
Level 1 Behaviors
(General Familiarity)
Discusses different software systems used in encoding research data for clinical trials.
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Level 2 Behaviors
(Light Experience)
Enters study and research participant data into the clinical trial management or electronic data systems.
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Level 3 Behaviors
(Moderate Experience)
Implements effective quality measures to ensure data accuracy that govern clinical research.
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Level 4 Behaviors
(Extensive Experience)
Monitors the review cycle of developing policies and procedures relevant to clinical research.
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Level 5 Behaviors
(Mastery)
Establishes clinical studies and trials on pharmaceutical and biotechnological drugs and other products.
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2 Industry Competency – Clinical Data Management
Proficiency Level -3
Skill definition-Collecting and managing information generated during medical research to ensure data integrity, quality, and compliance with state regulations.
Level 1 Behaviors
(General Familiarity)
Explains the purpose of data management in healthcare clinical research.
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Level 2 Behaviors
(Light Experience)
Follows good clinical practice guidelines in locating new clinical research requirements for clinical trials.
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Level 3 Behaviors
(Moderate Experience)
Performs quality control audits to ensure accuracy, completeness, or proper usage of clinical systems and data.
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Level 4 Behaviors
(Extensive Experience)
Facilitates clinical research studies using data management components of a clinical trial program.
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Level 5 Behaviors
(Mastery)
Develops database systems to improve the overall performance in clinical data management operations.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for Clinical Outcomes Manager

1 Job Family Competencies – HIPAA Compliance
Proficiency Level -2
Skill definition-Abiding in the act protects sensitive patient health information from being disclosed without the patient's consent and knowledge.
Level 1 Behaviors
(General Familiarity)
Lists needed requirements for abiding HIPAA compliance in our organization.
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Level 2 Behaviors
(Light Experience)
Records and reports potential security and compliance risks regarding HIPAA Privacy rules.
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Level 3 Behaviors
(Moderate Experience)
Performs investigation of HIPAA incidents to meet government and industry compliance standards.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of HIPPA compliance analysis to optimize the organization's enforcement of privacy policies.
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Level 5 Behaviors
(Mastery)
Stays current of new technologies and processes impacting our organization’s HIPPA compliance program.
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2 Job Family Competencies – Healthcare Industry
Proficiency Level -3
Skill definition-Applying healthcare industry knowledge to manufacture drugs and equipment and offer clinical and other healthcare-related support services.
Level 1 Behaviors
(General Familiarity)
Names the healthcare industry sectors and defines the purpose and functions of each.
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Level 2 Behaviors
(Light Experience)
Uses and maintains electronic health records (EHRs) according to legal and industry standards.
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Level 3 Behaviors
(Moderate Experience)
Works with various industry professionals to formulate new treatment processes for patients.
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Level 4 Behaviors
(Extensive Experience)
Recommends innovations to minimize and control costs in providing quality care to clients.
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Level 5 Behaviors
(Mastery)
Stays abreast of the changes in industry laws to ensure our organization's adherence.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Clinical Outcomes Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

Summary of Clinical Outcomes Manager skills and competencies

There are 3 hard skills for Clinical Outcomes Manager, Clinical Research, Clinical Data Management, Clinical Data Analysis.
10 general skills for Clinical Outcomes Manager, HIPAA Compliance, Healthcare Industry, Healthcare Knowledge, etc.
10 soft skills for Clinical Outcomes Manager, Business Process Improvement, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Clinical Outcomes Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Planning and Organizing.

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